A person with a growth mindset believes they can grow their skills, intelligence and abilities with effort. A person with a fixed mindset believes they are who they are, their skills, intelligence and abilities are fixed. When you have a growth mindset constructive feedback is seen as an opportunity to grow and get better results, it is welcomed. When you have a fixed mindset however, you believe that no effort achievement proves how smart you are, feedback would imply effort. When you have a fixed mindset challenges, mistakes and corresponding feedback is perceived as a threat to the ego instead of as an opportunity to grow and improve.

What is constructive feedback? It is information about how a person is doing and what they can do to achieve a better outcome. Constructive feedback is not criticism because it is never about the person, it is about what the person is doing and how they can do better.

How can you offer constructive feedback? Constructive feedback first focuses on what the person did well, then on what can be improved and how they can improve. Much like effective praise constructive feedback needs to be process oriented, specific, timely (when possible) and kind. Remember, the goal of feedback is to help the person learn and improve, not to hurt their feelings. Constructive feedback entails offering small, constructive, specific steps that will improve performance.

An example of constructive feedback is, “You are on the right track, this is a really good beginning, you aren’t quite there yet. You need more information about the main character. How about reading more about the subject.” Remember constructive feedback is supportive, process oriented and specific.